Firstcry.com — Order cancelled without prior notice

Address:

Bangalore, Karnataka

I have order product on 29th Jan 2015. On 3rd Feb I got email saying that Your order cancelled & your money added on FirstCry cash. "We regret to inform you that the below item(s) in your Order no. 455553OOB9682860 have been cancelled.We have tried to arrange the product(s) from multiple suppliers but have not been able to confirm its availability" When i call Customer Care Team - They are telling "The quality is not good so your ordered was cancelled." Also its good idea to make customer fool and used their money without any interest till the time customer not asked for refund. This is not the 1st time on my previous Order No - 455553NNV00BC607 they send half of the products. Rest of the products they cancelled and refund section in Firstcry. If they don't have products in stock why they are listing in Website and cheating people.