FirstSource Solutions — Issues related to provident fund

Address:

Malad Mindspace

I’m writing this to inform you the difficulties I have faced in regards to claim my provident fund amount. I have just moved to Baroda, previously I was working in a company named- Firstsource private limited, it is located in Malad West ( Mumbai). So basically to give you an overview of the hassle I have went through, the initial face I had visited epfo website in which I got to know that my UAN is not activated. I was getting an error code, Input values/ Database fields are not matched) The reason to get this error is there is a discrepancy from Firstsource private limited. as My Full Name included the middle name it includes 17 characters whereas on the system it shows 18 characters. Due to which I was been advised by the HR named Muskan from Firstsource private limited. That they will provide joining declaration in order to process the request ahead, I was been told you need to get Aadhar card & PAN Card in order to get this sorted out, My main concern is I have been calling the Hr since a very long time in regards to the provident fund concern but they use to avoid my call & reply me on the WhatsApp, I felt really disappointed after serving 1 year in the organisation dedicatedly without any leaves, this is what I’m getting in return. also I spoke to my Team leader named Gauravi Desai in regards to same also she didn’t gave me any support on this. This is really concerning for me, I would request you to kindly look into this & please help me out with this, it would really help me in this tough time.