Five Star Chicken — Buckets are not issuing to customers

Address:

Five star chicken at MM Road Frazer Town Bangalore

Dear Team,

This is my second time complaint with regard to Buckets are not providing to customers. Early in January 2020. I visited Indiranagar Branch at Bangalore and ordered 5 pieces chicken mini bucket as per the menu card for Ra. 320/- but they fooled giving me the chicken in cover instead Bucket. When I asked them they said currently Buckets are issued to any customers. Then I raised the concern with relevant team. They asked me to visit the same franchise to discuss and apologies. So I respected them and made my time and came all the way. When I stepped inside to the shop with area manager the shop incharge person was so badly staring me asked what happened? So rudely. And he screaming there that it is not my problem we are not getting stock what we have to do ? He insulted me so badly I was so disappointed and walked out. Then again I wrote a mail to concern team still now no response. Very strange ! I feel team managers are very inefficiency. Time again, So after 10 month today I visited other franchise which is at Frazer Town Branch at Bangalore. I ordered a 10 pieces chicken with large buckets size specifically. After making the payment. I was checking with the incharge person hope I will get with buckets only. He was so arrogant saying sorry buckets are not available any more, manufacture are stopped 2 years back only. When I called them today and sharing my experience while I was in shop. The reply is so poor handling and standard in spite of reaching all the Five star higher opps still worst response and no resolution yet.

They literally fooling customers ! Some body should seriously look in to this and take necessary action.