Flipkart — About mobile phone not returning | |||||
I have purchased ( lenovo vibe k5 plus) on 23 march, 2016 Oder i-( od[protected] and after getting problem in device like over heating and low quality camera, etc. I have send return request on 11th april and they aproved my request and they said your product will be pick within 16th april (Return id:[protected] .But after no call recived upto 16th april, i have called them back and they said within 24 hrs. Your product will be picked up.But not picked up ihave call them 6 times between 16april to 21 april .Eaach time they said your product will be piced up within 24hrs. And when i call on 22 april they said that your return request has been canclled Was this information helpful? | |||||
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Flipkart customer support has been notified about the posted complaint. | |||||
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But for Sachin.samastipur you should always use email to contact this customers care. Because u will have something proof of complaints. By phone they are hearing too many people. Keep a note for further.