[Resolved]  Flipkart — amount debited from my state bank of india bank account but order not placed

Hello sir/madam, my name is piyali khanra, i made a order from my friends flipkart account on 23/09/2017 about 12.50pm, and the flipkart account linked with a gmail id - [protected]@gmail.com

I order a mi a1 smartphone price rs 14999 during flipkart big billion days sale on 23/09/2017 with my sbi debit card, for using my debit card flipkart give me 10% instant discount and i get 1500 discount, after the discount exact amount[protected]= 13499 is debited from my sbi account but order is not placed. I contact the flipkart coustomer support 4 times, they tell me within 8 hour you will get a refund notification, but till now i did not get any response from flipkart team.

Please help me sir/ madam, please refund my amount as soon as possible, please,

Sbi a/c holder name - piyali khanra,
Sbi account no.- [protected],
Ifsc no.- sbin0010093,

Flipkart account linked with - [protected]@gmail.com
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Nov 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 27, 2017
Flipkart Customer Care's response
The customer complaint amount debited order not confirmed. We are sorry to hear that your order didn't go through as the seller has not received the payment for the order OD[protected] due to a system error. As informed to you earlier, if the amount was deducted from your Credit Card, it will be reversed within 08 business days from the date of the transaction.
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