[Resolved]  Flipkart — Automatic cancellation of purchase order

Address:	700083
Website:	flipkart.com

I have order a Laptop during Big billion day offer at flipkart and pay of Rs. 44237/- by Debit card. when ordered on 16th oct 2015, it was shown that the item will be delivered on approx 31 oct, 2015. considering this I have placed order. But they have come to delivered the item on 20th oct. Unfortunately that time I am not present on my address. I got an email on 22th oct about return of my product and it will be cancelled too. I am contact with flipkart customer representative on 22th oct, they told me that the item was attempt for delivery thrice consecutive day. But the fact was, they have call me only once. After repeated discussion with flipkart, they assure me for reconsideration of delivery, and throw me a mail about it and took time upto 25th oct 2015, 4:00PM.. But till 26th I got no response from them about delivery. I again call customer care of flipkart and show them my regression about poor service. But on same day in night, they have cancelled my order, and telling that my payments will be refunded. But I have order the product for need of it, not for refund of money. I think, i may be wrong that, my order has cancelled due to it was ordered during big billion day offer. Now if flipkart refund me my money, then flipkart must be refund me my 44237/- alongwith applicable interest from 16th oct to the date of refund. First of all my complaint is for why flipkart cancelled my order without notifying me, and why they have not reconsider my item for delivery although i have paid full amount for it during order. If flipkart refund my money then they have to give me my interest too. Reference of my order: Order ID - OD[protected] Product - HP 15-ac126TX Core i5 (5th Gen) - (8 GB DDR3/1 TB HDD/Windows 10/2 GB Graphics) Notebook