Flipkart — Bad delivery services

Address:	New Delhi, Delhi
Website:	www.flipkart.com

This is for flipkart This is to put into your kind notice that the services that you offer to your customers is really pathetic. My order number is :- OD[protected] I placed this order on 20th November'2015 to purchase a set of footwear which were costing me INR 2425 at that time. Once the order was placed, I was informed that the item would be delivered by 24th November'2015. After that no intimation was given to me regarding the whereabouts of the package. I being a pious customer gave a call at the customer care center today to have the information about the product delivery time and that was the moment I got know that it has automatically been cancelled without informing me. The reason for the cancellation which I got from the customer care executive was that the verification was not done from my side. I am still not getting what verification was that guy talking about. This is not the first order that I have placed on Flipkart to purchase something and nowhere I have been asked for any sort of verification any time. I never received even a single call from any damn person about this verification process. If this verification was required, someone from your side would have intimated me well in advance so that I could have managed the things. The worst part is the solution that I received from the stupid customer care executive. He told me to re-order the product which is now costing INR 2695. Now I would like to know who is responsible for this irresponsible behavior. And why should I pay an extra amouht of INR 270 when I was getting the same item at a reduced price just a few days back. This type of service is not expected from the biggest online vendor of India. You should keep customer satisfaction in mind and should give them utmost importance so that they should not feel cheated and harassed. Plz look at the image on 20th nov. Your Very Unhappy Customer NAME sarthak