[Resolved]  Flipkart — carrier air conditioner installation

Address:

221304

Respected Sir,
This is to inform you that I had purchased 1.5 ton carrier air conditioner from your app through my mobile no [protected] on 14th April 2019 whose details received through sms in registered mobile no [protected]are as follows.

Order Placed: Your order for Carrier 1.5 Ton 3 Star... with order ID OD[protected] amounting to Rs.30499 has been received. You can expect delivery by Thursday, Apr 25, 2019. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/6KcQBKNNNN Important Scam Advisory: Beware of any fake offers and fraudulent sites. Flipkart’s representatives do not demand money or ask for any personal details like your password/PIN/CVV by contacting you. Your bank account details may be requested only in case a refund is due for your order. Read More:http://fkrt.it/oMUrbnuuuN

According to offer I was eligible for free installation of AC if order placed on 14th April and I had made direct payment through my debit card on 14th and even in my billing details in flip cart app shows 1500 discount and free installation. Screen shot attached.
But today carrier installation people when came demanded for installation fees of Rs 1500.

I contacted Flipcart customer care but had not got positive response.

I request you to please look into the matter and act accordingly as per your terms of sales / purchase made during order placement or else you can take your product back..

I had full faith and expectation on Flipkart selling policy and hope Flipcart will not disappoint me

Thanks

SHAKIR AHMED KHAN
[protected]