[Resolved] Flipkart — cheap & inferior quality mobile

vikashgpt007

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700042

Hi,
I purchased mobile Ivoomi from your portal. The quality of the product is so much poor that we decide we will never buy products from Flipkart portal anymore. We had tried to speak with customer care but they are showing your illogical reason for non exchange. We want to buy another brand mobile by exchange it. The camera quality is poor. Phone got heated.
Expecting for cooperation to exchange this product.
Attaching invoice for your reference.

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Jan 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 16, 2017

Flipkart Customer Care's response Customer raised a complaint for camera quality issue, we interacted with the customer and arrange for a technician visit as per the technician update issue is resolved. Customer told technician told him that product comes like that only informed customer if he don't like the quality and we won't be able to help him because whatever the details mentioned in the website as per that we delivered the product. Also informed customer if he know different brand has different resolution and pixel so the details which provided from the brand as per that description the product delivered to him. Customer told he wants to return the product denied the customer request and close the complaint from our end.