[Resolved] Flipkart — Cheated by Flipkart & MakeMyTrip | |||||
Hi Make My trip Complaint (Reference ID[protected] Booking ID: NH[protected] Done a confirmed booking on MakeMyTrip on the 30th of June 2017, and received a cancellation mail on the 1st of July 2017 i.e 24 hours later after the booking was made. When I contacted MakeMyTrip, they told me the following - "We wish to inform you that the booking was failed due to some techinal issue however full refund was processed in the same gift card, requests you to please try again with new booking" Whereas I have not received any refund until date. When contacted them once again today, they stated that - "We wish to inform you that Booking ID "NH[protected]" stands cancelled as the Terms and Conditions o[censored]sing the FlipKart voucher has not been adhered. Please refer below T&C's for better clarification. For any further query on voucher T&C's, please contact FlipKart customer support." NOTE : FlipKart issued these MakeMyTrip gift cards during the BIG10 sale and MakeMyTrip made successful bookings and issued booking vouchers too, before they left their customers stranded and cancelled all bookings done with the MakeMyTrip gift cards issued by FlipKart for every eligible orders placed during their BIG10 sale . Was this information helpful? | |||||
Aug 30, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 Flipkart Customer Care's response Hi Team, We are unable to find order detail or register contact number for given complaint. We request you to get in touch with our customer care team on below detail. We're available 24 hours a day. [protected] or[protected] Email :- [protected]@flipkart.com | |||||
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