[Resolved]  Flipkart — Cheated on Cash back after purchasing AOC LED TV

Hi, This is Prakash, i have purchased AOC LED on 1st September OD[protected], as i have received the defective peace after lots of communication n trouble my product got replaced.. At the time of purchase there was a offer like 10% cash back on any visa debit or credit card as i made the payment through my visa debit card after calling n confirming my ur customer care.. On 20 th of sep i suppose to get tat cash back but still i dint got n i spoked to your customer care also they surprisingly saying tey dnt have any idea n the offer is not applicable, n tey said tey ll call back in 2 hrs but today its 7th day i dint got any call frm Flipkart frm anyone.. toady i have received a mail saying as u replaced the defective product received is not under cash back, as receiving defective product is not my problem.. as i went thru tat policy tere was nothing returned as such... I have been cheated by your company i request pls take back this product and refund my money. Really my first experience with Flipkart is horrible thx for the lesson fr not.to purchase anything online.. Waiting for your response.. I request concern department to take serious action on such fraudulent to customers.. Thanks in advance.. Regards, Prakash [protected]