[Resolved] Flipkart — Cheaters! | |||
I wanted to buy a comforter for myself, and saw the deal about home furnishing in Flipkart and thought why not try it. I set to order One Comforter, but there was deal where it said, i would get 35% discount if i buy 3 together, that sounded good and thought i would gift others to my sister. I placed the order on April 21st, 2015 for Rs. 5173 and got a confirmation stating that my purchase would be delivered by May 2nd, 2015. I even got a message that my product is ready to be shipped by the supplier on April 22nd, 2015. Then on April 25th, 2015 I get an email stating that my order was cancelled and their reason"You made an excellent choice by deciding to purchase one of the top selling products on Flipkart. However due to high demand for this item and in order to provide all customers an equal opportunity to avail this great deal we had to cancel the following items in your Order OD[protected]. Please note that we have cancelled following items and initiated the refund "I am surprised how an order would be cancelled when i get a message that my product is ready to be shipped? It would have been great if they had called me and informed the same and would have atleast processed one out of the three comforters. Its ridiculous to see how customers are taken for a ride by these companies and no respect for their money. I wish we had more American companies which has respect for customers and value their rights. . Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 01, 2015 Flipkart Customer Care's response Tried calling customer on "[protected]" and there was no response, So we have already communicated the reason why his order was returned. It is found that he had ordered for Mharo Rajasthan Pure Micro Quilt Solid Double Comforter ( 3 qtys ) and it was over 8 Kgs and hence we were not able to deliver the product. So closing the case.
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