[Resolved] Flipkart — cheating by flipkart | |||
i ordered a mobile cover I received on 13.06.2015, which was not of good quality.i tried the option of return on 17.06.2015, .but surprisingly return option could not be clicked, so I clicked on replacement and also ordered another cover of different company for replacement. I received the courier yesterday in which flipkart delivered the same quality cover and also asked me to pay in full for replacement.i refused to pay and I told them that I will pay only the difference amount since this is a replacement. I tried to call the customer care but surprisingly they did not understand anything and told me that I cannot return the cover.i again received a call today and I explained to them the concern and told them not to disturb me again and send me a mail for the status of my complaint. I just received an SMS from them now that my complaint has been cancelled. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 24, 2015 Flipkart Customer Care's response Dear Gunjan,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
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