Flipkart — Cheating | |||
I have recently purchased TWO Moto E’s from your website on the launch day ( Order No: OD[protected] and OD[protected]). I was entitled to the launch day offer which said that there would be a flat 50% discount on the Moto E Shells and on a Transcend 8 GB Class 4 Memory Card and that I would be entitled to free E-Books worth Rs. 1000. On repetitive calls to your call center after placing the order, I was told that I would receive a mail by the 21st May and that all 3 offers were valid until the 31st May. I received the mail for the Moto E Shells and the Memory Card, however I received no mails for the E-Books. When I called today about how I should download the free E-Books, I was told that I was supposed to give a missed call on [protected] within 48 hours of placing the order and it was in the terms and conditions. I read nothing of that sort on your website when placing the order(Sending you a screenshot of the order details from your website). Also I have now been told that even though I purchased TWO Phones, I was not entitled to 2 offers because I placed the order from the same email address. Again it was not mentioned anywhere on your website about the same and I am entitled to TWO offers for purchasing TWO Phones. This is absurd and discourages me from using your website for any of my future purchases. I would request you to kindly read the reviews that people have written about Flipkart. You would realize that people have started disliking your website because of these problems that the customers are facing. If these practices continue, then Flipkart will cease to exist soon. Was this information helpful? | |||
17 Comments | |||
Comments
Sir, my name is Bharath. I am planning to purchase Moto E from Flipkart. Can you please tell me if Flipkart offers mobile phone insurance for the product. I understand they offer "Transit Insurance" for the product untill it reaches the customer. But, mobile phone showrooms offer Mobile insurances against theft or damage after purchase. So, please let me know about this.
Reply
I had order two ball from flipkart one is argentina ball and another was nivia shinning star football in argentina ball there was no fault but the nivia shining star ball was having many fault it's box was broken and the ball was having pen marks and the ball was having cut marks in it that when I try to fill air in the ball all the air comes out of it and then i talk in custamer care they tell me that they will exchanged the and give me a new one but the played trick with me and send me the message of exchanged of argentina ball and when i read that message i recently call them but they dodn:t pick up the phone atlest i have did 10call to them form10days but after the 10day the pick up my phone i tell them that what the fault work your member have did on 5august they said me that they will escalate my issue to concerned member than next day they sent me a message that the seller had dissaporved to accept my return request and when i have read this message i called them atleast 10times but they cut my call
Actually I was ordered two MOTO E mobiles during the big billion sale on 6th October for 1500rs per one. After placing, my order is approved and i got the confirmation mail too with the order numbers.At night 10:30 p.m i got the message like the orders was cancelled.I have done the procedure in a proper way and also they mention that there is no cancellation of products on the big billion day. But they cancelled my orders, and a refund of 1500 r.s has been credited to my wallet account.This is simply cheating the genuine customer. my order numbers are OD[protected], OD[protected]. i don't want any refund. Please proceed the orders.
Hi sir,
am vijeesh, I got phonenix my pad English learner tablet for kids blue no F059 on 24/11/2014 from flipkart.com this is order number OD[protected], they charged 350/-RS But original cost on the pack ONLY 110/-RS, The flipkart charged three times more from me and cheating our peoples so I request you to change me only the correct amount other ways I shall return back my product .
vijeesh p v
+91 [protected]
[protected]@gmail.com
am vijeesh, I got phonenix my pad English learner tablet for kids blue no F059 on 24/11/2014 from flipkart.com this is order number OD[protected], they charged 350/-RS But original cost on the pack ONLY 110/-RS, The flipkart charged three times more from me and cheating our peoples so I request you to change me only the correct amount other ways I shall return back my product .
vijeesh p v
+91 [protected]
[protected]@gmail.com
Most of the so called Discounted Products are higher than the market price.
Flipkart is Exploiting the Sentiments and Urge of Online Shoppers; and lure the aspirers with degraded, sub-standard products in the way of wrong product shipment.
Complaint:-
Ordered a specific brand of Mobile back Cover which cost Rs.119/- on Discount Offer which Flipkart Claim its actual value Rs.1199/-
Paid the money in advance using online banking.
After 5 days, i received a parcel and opened to find a different brand which is ugly and spoiled.
Called up the customer care to report and requested to send the same. Came to know Flipkart only refund the money once the product is returned/collected and the money will be released only in a week's time.
As a matter of fact i selected the right product i wanted, paid as instructed and waited for 5 days; now i am forced to wait for another 7 days to get my money back. And also i did not get the product i ordered.
No fault of mine, i was forced to wait for 5 days, received a wrong product, now forced to wait for another 7 days to get my money back.
This is not just one case; i myself have experienced more than 7 times in a total order of about 20 nos.
On an average, a product costs about Rs.1000 X 10000000 wrong shipment a day.
Rs.1000 crores- out of which atleast 400 crores is kept with them as refund money on a daily basis; which get released only in 7 days time. So Rs.400 crores X 7 days = Rs.2800 crores in a week.
Also about 40% of the wrong products delivered never comes back, since customer does not take the trouble and time to return it. That is, another big Gain; because FLIPKART pushes those dead stock which is otherwise Liquidated at negligible cost.
Sending a wrong, gullible and spoiled product instead of a credible brand/product which the customer has rightly ordered.
As per the statistics, Flipkart delivers more than 2 million products on a daily basis across India. Of which about half of the products are sent wrongly either intentionally or by mistake.
That is a million product which is been cleared off from Flipkart warehouses which other wise does not sell or no single customer will ever buy those products.
Only less than 40% customers who received wrong product take the effort to return;
Flipkart in reality cheats, deceives and breach the Trust & faith Online customers has put on it.
Also they hold the money for about a fortnight, which accumulates to billions of Rupees on any given day. Billions of rupees in Flipkart account getting accumulated and cycled only in a fortnight is a huge Scheme - a fraudster scheme which any body with sense could understand.
Flipkart is Exploiting the Sentiments and Urge of Online Shoppers; and lure the aspirers with degraded, sub-standard products in the way of wrong product shipment.
Complaint:-
Ordered a specific brand of Mobile back Cover which cost Rs.119/- on Discount Offer which Flipkart Claim its actual value Rs.1199/-
Paid the money in advance using online banking.
After 5 days, i received a parcel and opened to find a different brand which is ugly and spoiled.
Called up the customer care to report and requested to send the same. Came to know Flipkart only refund the money once the product is returned/collected and the money will be released only in a week's time.
As a matter of fact i selected the right product i wanted, paid as instructed and waited for 5 days; now i am forced to wait for another 7 days to get my money back. And also i did not get the product i ordered.
No fault of mine, i was forced to wait for 5 days, received a wrong product, now forced to wait for another 7 days to get my money back.
This is not just one case; i myself have experienced more than 7 times in a total order of about 20 nos.
On an average, a product costs about Rs.1000 X 10000000 wrong shipment a day.
Rs.1000 crores- out of which atleast 400 crores is kept with them as refund money on a daily basis; which get released only in 7 days time. So Rs.400 crores X 7 days = Rs.2800 crores in a week.
Also about 40% of the wrong products delivered never comes back, since customer does not take the trouble and time to return it. That is, another big Gain; because FLIPKART pushes those dead stock which is otherwise Liquidated at negligible cost.
Sending a wrong, gullible and spoiled product instead of a credible brand/product which the customer has rightly ordered.
As per the statistics, Flipkart delivers more than 2 million products on a daily basis across India. Of which about half of the products are sent wrongly either intentionally or by mistake.
That is a million product which is been cleared off from Flipkart warehouses which other wise does not sell or no single customer will ever buy those products.
Only less than 40% customers who received wrong product take the effort to return;
Flipkart in reality cheats, deceives and breach the Trust & faith Online customers has put on it.
Also they hold the money for about a fortnight, which accumulates to billions of Rupees on any given day. Billions of rupees in Flipkart account getting accumulated and cycled only in a fortnight is a huge Scheme - a fraudster scheme which any body with sense could understand.
this is vinay..(vinay.[protected]@gmail.com)
i am booking lenovok3 note (mobile[protected]today 12pm)
its will add to cart in today 12pm ..and the ending time to sale 6pm ..
but now my product was displaying OUT OF STOCK..
but why...
this is not correct ...
its also one type of cheating ..this is the reason for you r losing your customers..
first one ...it"s me...
thank you.
i am booking lenovok3 note (mobile[protected]today 12pm)
its will add to cart in today 12pm ..and the ending time to sale 6pm ..
but now my product was displaying OUT OF STOCK..
but why...
this is not correct ...
its also one type of cheating ..this is the reason for you r losing your customers..
first one ...it"s me...
thank you.
by Hirdesh singh chouhan
my cosco rio football size no3 my footbal is not running for 1 month i want new football or give my rupees to me you didn"t give football or ruppe i will complaint in consumer form and case on your websitean order with CASH ON DELIVERY ordered by someone with my my login id
a total order of Rs.21646 is ordered by an unknown identity not able to contact customer care and no option of cancelling a product please helpHear phone connecting port problem
HOrder ID :OD301540157301067100
Product :Sari /THFSR7975CRVS Ambaji geometric print damage in sari border and pallu cuttingasus zenfone 4 tooi
Battery performance was very dullI am oder infous bingo 10 mobile what i am recvied a diffrent item
I have recvied a diffrent item i am recvied a kodak photo paper prodct pick up compleate ekart 5 days what not so my refound flipkart is very low compney this is a fake companey my email.id [protected]@gmail.com my contat no-[protected] and my oder id-OD[protected] iam sent pickup clip and total amount 449955%
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