Flipkart — cheating customers with fake delivery dates

nick84

from Bengaluru, Karnataka

Address:

bangalore, 560025

Flipkart is cheating customers with fake delivery dates and trying to increase sales!! 4 out of 5 orders from Flipkart were failed to delivery on the promised delivery date!! Worst of all when i have reached out to customer service, they read out a line" Due to unavoidable circumstances logistics team couldn't deliver, we have escalated this issue" Well how many times this happens?? Why it keeps happening why no action taken against logistics team??
Flipkart is doing this on purpose and i would like to complaint against fraud from Flipkart and claim compensation for causing me inconvenience and wasting my time!! Customer service agents dont have basic knowledge and keep reading same line again n again!! I want flipkart to stop this malpractice of selling with fake delivery dates, promise of faster delivery when even after a week product is not delivered! Proof attached delivery date promised 5th Sep 2019, even on 12 Sep 2019 product was not delivered n no reason provided for delay!!

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Miss & Chief Boys Graphic-Print Cotton Blend T Shirt has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.

Sep 14, 2019

Updated by nick84 I want to know what unforeseen circumstances please explain!! Why I have to waste my time again!! Last 5 orders have been delayed!!order took 7 days delay explain what unforeseen circumstances else compensation has to be paid !!!don't cheat customers call me n explain why everytime order is delayed

Sep 16, 2019

Updated by nick84 I am attaching the screenshot of orders for 1 month which was not delivered on mentioned dates!! Give me proper explaination for "Unavoidable circumstances " else pay me compensation !! Flipkart is cheating customers with fake delivery dates and not delivering on the promised dates!! Customers will either cancel or forced to wait if its pre-paid orders!! This is considered cheating the customers, when repeated more than 5 times and keeps happening!! Need good reason, i have heard this excuse from customer care don't need again!!