Flipkart — Cheating with Client

Address:

Bangalore, Karnataka

I wanna share my worst experience with FLIPKART ONLINE SHOPPING portal, so the clients like me should not get cheat, i have purchased a product Order ID: OD[protected], Contact Number [protected], when i received the product they deliver the different color, i request them to return the product, they collected the product and return the amount in FLIPKART wallet, becoz when ever i called to Customer Care of FLIPKART they will say i am sorry for inconvience we will take it as your feedback, again i ordered the product since it was very much urgent for me i enuire with Customer care is their any possibility to send the product with in a day itself, since next day i am suppose to fly for my sister marriage, i didnt get time, i was fully tied up with my meetings, Customer care people they said ya ya you can select Delivery Option Today while ordering, for that you need to pay 140 Rs extra, i do agree that and i had given a fresh order OD[protected], after that i was not able to trace the product, i said to my friend kindly trace the order or try to be in touch with customer care people at what time i can received the product, my friend he had called to customer care FROM NUMBER [protected] almost 3 -4 times but they keep on saying how they have learned in training like "You no need to worry about the product you will get the product with in 9 P.M, " Since i had given my office address i was waiting in office till 8:45 then i tried contacting my friend to ask what you had last conversation with customer care becoz its 8:45, i did not get any response from them they didnt even call, so my friend he said they said no need to worry you will get product with in 9P.M, then he said wait i will call customercare you wait in office, he called to Flipkart people they said i am Sorry for inconvenience i will take it as a Feedback, we willnot repeat this again, we are not able to deliver product today, they didnt even bothered to intimate me saying that we are not able to deliver the product, when my friend enquired with them with his number [protected] then they said i am Sorry for inconvenience, Kindly cancel the Order, What kind of people they are, What a worst service they are providing to Client, They dont even think for Client, Morning they had given me 280 rs, since they were not able to deliver the product . what they are thinking we are beggar or what, being a old customer what kind of service i am getting from Flipkart, Such a Worst service i have never seen, JABONG is far far better than this flipkart, i will file a case on them.i am requesting from ashoka them kindly help me to get dat same sandal free of cost that will be their penalty, so they willnt repeat this in future with any client . i wanna share one more thing saturday on 25/4/2015 they sent one of the FLIPKART courier person around 7 P.M to deliver the product of Cost of Rs.3035 i.e Product cost (Rs.2895/ - ) + i have given Extra 140 Rs. Only for 24/4/2015 delivery .i.e " Today Delivery Cost Rs. 140 /- " they are delivering the product in next day and asking for One day delivery cost . i am attaching my order details when i have booked my order . So its a proof for you people and the delivery boy while giving the product he is asking me to pay 3035 Rs. and Saying you had ordered on 25/4/2015, that is the reason i am attaching my order details. How they are Playing with Customer MONEY . I have Three issues 1) They deliver different product outside the packet it was written Brown Color inside it was different 2) They didnt deliver the product 3) They are making customer fool showing the wrong date and they are saying you had given an order on 25/4/2015 instead of 24/4/2015.. I request you to kindly solve my issue and save other clients to face this problem..