Address: | Sector 44, Seawoods-Nerul, Navi Mumbai |
We do have purchased a VU TV with an additional protection plan, before making the purchase had a discussion with the Flipkart support person and he explained to me and agreed with the protection plan will be active after my TV warranty ends (1year).
Issues and complaints on attractive up sales with wrong information (fake sale)
1. They delivered the VU TV and as soon as this delivered protection plan gets started from the delivery date, the product is yet not installed.
2. As discussed with their support it should start after 1 year of VU company warranty. it not happening and the support team now denied it. they say it will start with the existing policy. it means they give only two years of protection warranty not for 3 years. fake promotions, playing with people and emotions.
I have suggested to their support to please investigate recorded call with their team and give me answer not only me there were many people buying it once they see protection for 3 years.
it needs to resolve asap or please support us for 1 + 3 years of protection. Was this information helpful? |
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