[Resolved]  Flipkart — damaged product received from flipkart, replacement or refund is not done.

Address:	Bankura, West Bengal, 722136
Website:	Flipkart

Myself subrata pal from bankura, i had purchased a mi redmi note 4 64gb gold from flipkart on 30th june 2017, order i'd - od[protected] price - 12999, which delivered on 4th july, after using the device i am facing mobile heating and hanging problem as well as ram is not working properly, so i need to replace the device. So i have requested to replace or return the mobile for several times, which return i'd is [protected], i am contacted to flipkart care, every time they're told to wait 72hrs the requested pickup will done but after two or three times request the replacement is rejected. Till now no solution given to me. So i need full support from you, they have to replace the mobile or refund the money, please help me. My contact no- [protected]