Flipkart — Delay in return and replacement of product | |||||
It is related to my order number od[protected] I have purchased lenovo laptop on flipkart. Lenovo g50-80 80e5038pin intel core i5 (5th gen) - (8 gb ddr3/1 tb hdd/windows 10/2 gb graphics) notebook It is product with flipkart advantage and 30 days replacement guarantee There is a small, white spot (About 1 to 2 mm diameter) on screen, clearly visible on the screen. It is manufacturing defect. I have already talked to flipkart customer service ([protected]) for replacement on 12th may I have talked with flipkart technician about my problem on 14th may He had scheduled personal meeting with technician for this problem on 17th may. On 17th may i have not received any call from flipkart, lenovo and no technician came. This is very worst service from flipkart. On 17 may, i called again to customer care, again they gave me message wait till 20th may On 20th may, no call from flipkart then i again called customer care, again they gave me message "wait till 22th may" On 22th may, again there is no call from flipkart, i called them, again they gave me message "wait till 25th may" I also talked with lenovo team. It is very worst customer service There is no coordination between flipkart and lenovo. Flipkart just wasting my time. Flipkart is making delay in replacement. I have talked customer care, technician, lenovo technician 6-8 times. Please give me replacement or refund Was this information helpful? | |||||
Flipkart customer support has been notified about the posted complaint. | |||||
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