[Resolved] Flipkart — Delayed delivery of product

Anirban Chakroborti

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700099
Website:	www.flipkart.com

Dear Sir/ Ma'am,
I had ordered for a skateboard on the 2/10/16 and was confirmed that it would be delivered to me by 12/10/16. However, one day all of a sudden they let me know that it will be delivered to me by 9/10/16. As expected, it isn't delivered on that day, and the same happened even on the 12th, the very day that they had confirmed. They called me on the 12th and said that they delayed the delivery because their car would be unable to reach the mentioned address. However, I use a car frequently and have experienced no such problems or any " No entry(s) " as mentioned by the person responsible for delivering my product. They postponed it to the 13/10/16, and when the product didnt arrive on the said time, I called them and to my surprise they again request me for another delay stating a " No entry " that doesn't even exist. Please look into the matter.
Thanking you,
Anirban Chakroborti

Was this information helpful?

No (0)

Yes (0)

Dec 12, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Flipkart Customer Care's response Hello,

Greetings from Flipkart!

We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.

Call us: We're available 24 hours a day.[protected]

Mail us:
[protected]@flipkart.com

Hope this helps !

Thanks for shopping with Flipkart.