[Resolved] Flipkart — delivering the wrong product with false specifications

sayed shahi

from Virarajendrapet, Karnataka

Address:	Chittoor, Andhra Pradesh, 517501
Website:	flipkart

I ordered ikall ik1black tablet (1+8gb, 5mp, 2mp) on november 8 2017 from flipkart, received on november 14th with white color and camera specification was not as mentioned above and color white. I initiated the complaint on website for replacement they accepted and replaced the new one but again i received the same product with white color and camera was mentioned on website 5+2 mp but its 2+0.3mp. Second time also cheated from flipkart. Again raised complaint for refund they told you have to replace the product and problem will be resolved by 21 november and i dont get any calls from customer care and again i received message your problem will be resolved by 22 but not today i called customercare they told simply your problem will be resoled by 23november by 9 pm.
Order id
Od[protected] item)
Order date
Wed, nov 8th '17 6:04 pm

+3 photos

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Jan 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 28, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Nov 30, 2017

Flipkart Customer Care's response The customer complaint about the Defective Product. We had interacted with the customer and processed the refund and same is completed from our end. Hence closing the complaint from our end.

Nov 30, 2017

Updated by sayed shahi whats your explanation from delay and false service to customer.Your simply saying sorry.