[Resolved]  Flipkart — Dell JWPHF 6 Cell Laptop Battery

My order id is od[protected]. Its a laptop battery which has 6 months warrenty and i get on 17 may 2015 but this battery is not working no back up at all so i called flipkart customer care and they told me to talk to dell for this we dont have dell service centre in bikaner so i called dell customer care but they told that this battery is 2011 model and they cant help us in this. I called flipkart again and again every time a new person pick up phone again i repeat my problem to them and afetr a particular time call gets disconnected. Sir please solve my matter as soon as possible because if my 6 months period will expire then they will not do anything... They are harrasing me mentally thank you
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Sep 19, 2015
Flipkart Customer Care's response
Spoke with the customer as she is saying that he had ordered a laptop battery its not working it is having a 6 months warranty so she spoke with the dell customer service peoples and they informed that Flipkart has got this battery from Dell in the year 2011 so the warranty is already over and there is no service centre in Bikaner. So informed to customer that we will escalate the issue to the relevant stake holders and we will update you on this regard.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46697
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information