[Resolved]  Flipkart — Different product delivered and delaying in return

Address:

1579, First Floor, Near CCA School, Sector-4 Gurgaon

I have ordered Crocs Men Black Clogs (Order ID:OD[protected] & Invoice Number:FAF07Z[protected]) on 02nd Jan'2021. Order has been delivered on 06th Jan'21 and I found that completely different product has been delivered therefore I raised return request (ID:[protected]) on same day. This was accepted by Flipkart on 10th Jan'2021 however item is not yet picked up. Ekart Logistic person denied to pick the item as he mentioned that it's damaged however it's not yet used at all. Pictures & Invoice details are attached with this compliant