[Resolved] Flipkart — empty pack received

Abhisheek

from Bengaluru, Karnataka

Address:

Sadashiva Temple Road Kammanahalli, 560084

Hi this my order id : od[protected]
I ordered jewellery set in flipkart of 799 rupees and i have paid the same 799 through my card and i have received a empty packet from the flipkart and the item was missing i have not got delivered the item.
After that i have arranged a complaint in flipkart that i have not received item it is an empty packet and they said they will solve my problem in 48 hours on 7th december till today no one has call me back and they have not solve my problem.
Today when i called flipkart customer care kiran senior level executive who spoke with me he is telling he can't refund the amount has the refund policy has been end and this is the flipkart policy so i can't give amount back.
This is a very big cheater from flipkart and their cheating people by giving empty packets without delivering and their looting money from customers.
Please make sure you should teach a lesson for flipkart and publish this is social media and people should be aware of flipkart.
You can contact me at
[protected]

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Dec 18, 2019

Complaint marked as Resolved

Problem Solved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. As per the previous discussion with the team, we'd like to inform you that the seller has initiated the refund of Rs.700/- and Rs.799/- and the same will reflect in your Credit Card within 2 business days as per standard banking procedures. Your understanding is appreciated.

Dec 18, 2019

Updated by Abhisheek Thanks problem Solved

Verified Support

Dec 31, 2019

Flipkart Customer Care's response Hi,
Thank you for confirming that the issue has been resolved refund has been completed.