[Resolved] Flipkart — Fake product: kaspersky internet security 2016 3 pc 1 year | |||||
Hi Flipkart team, This is to inform you that I have received fake products of Kaspersky Internet Security 2016 CDs from FLIPKART. My order date: 17 December, 2015 6.30 PM[protected] Order ID: OD[protected] If you see the invoice, I have ordered two Kaspersky Internet Security 2016 3 PC 1 Year. Once I received the products and after installation the products to six different system (two CDs). I got the notification that the product key is using more than one system. The License got crashed. Then, I contacted the Kaspersky Support Team, they asked me to send the details of the products. After sending the details they confirmed that the two Kaspersky Internet Security 2016 products are fake. It’s not a genuine products. Here you can see the screen shot of the conversation of Kaspersky team. After that, I contacted Flipkart customer support team, and they agreed that those were FAKE products and they are ready to take it back (both the cds). But, they initiated return for only for one cd. For second cd, I have contacted them plenty of times. They didn’t come up with the solution. I’m really frustrated with the Flipkart service and scare to buy product from Flipkart. I hope someone will help me in this to solve the problem. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Jan 28, 2016 Flipkart Customer Care's response Return has created and informed within 3 days product will be picked up, customer agreed. Hence, closing the case.
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