Address: | FlipkartFlipkart Internet Private Limited Ozone Manay Tech Park, #56/18 & 55/09, 7th floor, Garvebhavipalya, Hosur Road, Bangalore- 560068. Karnataka |
I placed an order (no:7543000) and wrong color picked up, so called the customer care asking to replace with the original color since the order was not yet shipped, but was told it is not possible and hence cancelled. The next day got a message that it is replaced with the other color, but was already late by then.
Placed a fresh order (no:805000) on 15th Feb which was supposed to be delivered by 25th Feb, but got a message on 25th Feb that it is cancelled as per my request. The fun part is that i dint cancel and only calling the customer care desk that the courier is misplaced and hence cancelled - how can the remarks say that i had cancelled ?
With no choice left, placed another order (no:6302000) on 25th Feb which was supposed to be delivered on 7th Mar which dint happen, only on follow up got a message that it will be delivered on 9th Mar, which also dint happen and like always, had to follow up multiple times for this information. Upon multiple followups, had a call on with Agniv Roy on 10th Mar who informed that my pincode is incorrect and not serviceable, which is absolutely incorrect since my latest shipment delivered to this pincode was on 27th Feb. He promised that the vendor will be informed about the gap in pincode and the shipment will be delivered, which also did not happen. Got a message on 11th Mar that the order is cancelled and amount is refunded.
I had wasted my time and effort from 15 Feb to 11 Mar for a product that is manufactured in India and can reach Hyd within 3 days. I could have imported an international product by this time. Was this information helpful? |
[protected]@gmail.com, Ph: [protected]
Order nos:
OD[protected], OD[protected], OD[protected], OD[protected]