Flipkart — False response and product delay for refund

Address:

Mumbai City, Maharashtra, 400058

I have ordermicromax canvas p480 tabletorder id:od[protected] i had use this tablet but after 6 day its creating some softwear issued. Heating so much on the site of ear i applied for refund.
And your customer care suggest about download smartchek app, i down load it. Than i talk your customer so they told me. I got your request we doing investigation within 24 hr. After 24hr they say our technical team call you but no one call me. For a last 5 day i call your customer care daily basis but they give me same answer next 24hr our team call you but no one call me they also provided me some false compliant number in[protected]. I really frustrated about that wrong think. Please try to understand and arrange me a call & refund me as soon as possible.