Flipkart — Faulty Product and Refund not received | |
Friday 29-2015,
Order ID: OD[protected]
Product name:
Digiflip Pro XT712 (2nd Gen) with 3G Calling
(Black, 16, Wi-Fi+3G)
Order this product online and was delivered on friday 29, 2015, but within 2 days of operating it, its battery died n won't restart even though the battery was more den 70% charged, so called them on Monday for an replacement for it n another same kind of product was delivered on Friday 12, 2015 and again i had to face same kind of problem, the tab's battery died even though its was having 90% battery charged!!!, n so i called d customer care and was going to ask for a refund but the person immediately responded that another product will be replaced. But Friday 22, 2015 came n went n still waited till Monday 22, 2015 and yet no sms or email from them, and so i called them in regards to it, and they couldn't get my order status up and was informed to call sometime later, did so, and was informed that the product was mis-routed, so i asked them to cancel it n refund my money back, waited till Tuesday for sms confirmation, no response, n so called them everyday till Friday for a response for immediate action, was informed i would be refunded within 3 working days.ie.29June 2015 and as 28 June Sunday will b d last date of 1 Month Warranty period, i m afraid they are not going to refund my money back to me!!!
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