[Resolved]  Flipkart — Flip kart pathetic Service

flip kart pathetic services Sir i bought a product from flip kart order OD[protected] Bella Moda Girl's Gathered Dress Total Rs. 699 And the product is defective (Size Mismatch and other Fabric) so i requested for the return of the product as per flip kart rules .so they told me that pick up will be 17th July but then I called they told pick up will be rearranged 18th July before 7 p.m. but then I repeatedly called 18th July they repeatedly told pick will be held before 7 p.m. then after 7 p.m. I called Flip kart Executive then they told pick up will be rearranged 19th July before 7 p.m. I called to customer care many times and they say the same thing that tomorrow we will arrange it.., .and they refused to provide me the contact information of nodal officer ...service of flip kart is pathetic and they harass the customers so please look into this matter and they are not refunding my money. Please do the needful Regards, Shovan Kumar Nag +91 [protected]
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Complaint marked as Resolved 
Verified Support
Jul 20, 2015
Flipkart Customer Care's response
Tried reaching customer multiple times and there was no response. So sent e-mail to customer asking for alternate number & convenient time for contact.
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