[Resolved] Flipkart — Flipkart account blocked and they didn't respond to my complaint.

[Resolved] Flipkart — Flipkart account blocked and they didn't respond to my complaint.

V Vkd87 from DELHI, Delhi Mar 15, 2022 Aug 15, 2022 This thread was updated on Aug 15, 2022

Respected Sir/ Madam My name is Vineet Kumar Dwivedi and my mobile number is - [protected]. My mail id- [protected]@gmail.com. I want to inform you that I have account in Flipkart and I am regular customer of Flipkart. I ordered a Vivo phone on 9th January 2022 for one of my friend. Same day order and payment was successfully completed. But next day they cancelled my order and customer care told delivery address is not available With us. After 2-3 days they blocked my Flipkart account as well and when I complaint about this they told me it will resolved within 3-4 working days. But after that complaint i repeated multiple times but no response behalf of Flipkart. Every time they said it resolved within 3-4 days. So I requested to u please resolve this issue as soon as possible because I have some charges in Flipkart pay later account and I am not able to pay also it's increased day by day. Thank you so much. Was this information helpful? No (0) Yes (0)
Apr 24, 2022 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Mar 22, 2022 Flipkart Customer Care's response Hi, Greetings from Flipkart. We are sorry for the trouble caused. We will certainly help you out with this. We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorised and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding. Thank you.
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