[Resolved]  Flipkart — FLIPKART CHEATED ME

Address:

East Khasi Hills, Meghalaya

Hi FLIPKART, I have ordered a MI 4i on 26 th May 2015 .I got an offer to book a mobile of Rs12999 in Rs11699.I got the news about that it is lost from courier, on 2nd June.But when i called flipkart customer care they told me shut up and wait for 15th June because last date of deliver is 15 th June.They told me that dont need to be worried because we are FLIPKART.But Painfully and very pathetically they send me a messgae on 11th June in 6:30pm that your product is cancelled and we have initiate refund.Eventually i bought some Mi 4i accessories in that mean time. So my question is if they knew that product was lost then why they told me to not worry, and if they will send the money back then why offer price not Phone price. After knowing they have initiate process for money back when i called Customer Care they told simply we are sorry, How ridiculous is these, and when i told them to transfer the call to any senior person they told that they cannot transfer the call, also asking why should i transfer. So its very painful for me because i have bought it to give a gift.Alas! Flipkart i dont think i should buy a single product from here.