| Address: | Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034 |
Order id-OD[protected]
I had ordered realme Pad 4 GB RAM 64 GB ROM 10.4 inch with Wi-Fi+4G Tablet (Grey) on December 21st, 2021 with credit card payment of rupees 15499. I was expecting delivery on 2nd January 2022 as it was my daughters birthday. I wanted to gift the same to her.
Though with flipkart I was expecting the delivery well ahead but due to the year end and some sale was live it showed expected delivery date as 2nd January 2022 and I was fine with it as it was on time of my daughter’s birthday. I kept checking on the tracking details on the order, found that even after December 31st the product was still waiting to be picked up. I contacted flip kart customer care center they said that it will be shipped well within the time and even after January 2nd, 2022 the order was not delivered. I checked with customer care again on the same they said they will get back with the resolution within 24 hours which they did not get back next day again I called they asked another 24hours but did not get back. They marked my ticket as resolved without giving a resolution.
I checked with them again they said they have extended delivery date to 9th January 2022 due to some issue with shipping firm. Even after the moved delivery date there is no activity in the order status from 3rd January 2022 till 7th January 2022. I should say that it is the worst service I have received till date from flipkart. I have received a mail regarding i would get the delivery by 9th January 2022 at any cost after which I see that the product was shipped which is still in the same status today that is 10th January 2022 I have not received any communication from flipkart.
I brought this product on a discount, as a gift to my daughter’s birthday that I had promissed it could not happen and she being a kid was very disappointed that she did not get gift that she was expecting. It spoiled a special day for her. I want a compensation on this and deliver my order as soon as possible.
If I have to reorder the same product, I should be paying the same amount that I have paid earlier 15499 rupees with compensation so that I can buy something else as well for my daughter to make sure that she is happy.
Was this information helpful? | 
