Flipkart — Flipkart doing fraud with incorrect information in site

My name is Santosh Kumar Sahu, I have purchased a Product Canon EOS 3000D DSLR Camera with OD[protected] on 20th Jan 2023 from Flipkart. As it is mentioned in website the camera should have 35x Optical zoom but as I have received the item & checked the product I didn't found the 35x optical zoom when half of that also not coming. When I talk with can non customer care about this they have asked me to contact to Canon servicecenter for this. When €I checked with service center they told to call flipkart & Now flipkart is telling to contact servicecenter. When I asked for the replacement of the Item Flip kart denied & also denied to help on this. Flipkart told they will give refund for the item not the replacement though they have mentioned in the site. I asked about the discount what I get in the offer period but they denied to give that also in the form of wallet money. They initiated the refund & then they rejected that also.

This is completely incorrect as flipkart in this way grab their customer by showing the offer & also with wrong information about the item. Hence I need the Justice on this. This is the way flipkart doing fraud now a days.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Flipkart customer support has been notified about the posted complaint.
Feb 02, 2023
Updated by santoshkpt1
Flipkart person called & again stated the same thing they will not do a replacement
I need compensation for this wrong information
Feb 21, 2023
Updated by santoshkpt1
Yet No resolution
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46697
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information