[Resolved]  Flipkart — flipkart not processing my refund

Address:

LP

I had ordered one furniturecraft king size bed on flipkart. Later due to
Some issues i found that the bed wouldn't fit into my new flat. I called
Flipkart customer care and asked for refund. They reverted back telling me
Refund is not possible. Then i requested them to replace the king size bed
With the queen size and i don't require the price difference refund.

However they didn't at all cooperate with me. Every time i call them, they
Tell me your issue is escalated and will be resolved within 1 working day.
But then nobody bothers to even call me. Request you to kindly look into
The matter with urgency as i didn't expect this type of harassment from
Flipkart.