Flipkart — Flipkart not resolving my issue regarding delivery

Website:

www.flipkart.com

Hello Respected Judges,
I placed an order on Flipkart on 17th march order value is Rs. 11048/- and order ID is - OD[protected].
Now order reached at my destination location and before parcel out for delivery the delivery person called me and said that to take the parcel from flipkart warehouse and i will not come to your shipping address to deliver your parcel. i said its your home delivery service and each and every online shopping company deliver my parcel at my location then why you are not coming then he said "lena ho to aa jao warna pade rehne do".
I raised an complaint in flipkart support team on the call and chat, post a tweet but they are just increasing the days and say will solve your issue tomorrow after tomorrow they saying will resolve your issue tomorrow just wait and now 3 days gone and still my parcel is not received or not anyone helping.
Please you are my last hope please do justice so i can get my parcel.
All related screenshots are attached