[Resolved] Flipkart — Flipkart provided me a product , old dated

roquibul7

Jun 7, 2021

Address:

Flipkart.com

Dear sir,
Today i have purchased and received a YARLDLEY LONDON IMPERIAL SANDALWOOD TALC ( Order ID - OD[protected] from Flipkart with INR 174. The talc showed MFD : 05-2019 and will EXPIRE on 04-2022. The product is under no return policy, hence Flipkart took advantage of it and did not return it until now ( their customer care executive told me that). The purchase was made for my daughter who will not able to use it within expiry .
Therefore, i request before your kind honour to direct flipkart so that they return the product and refund me. Their regular history of replacement is pretty bad and they usually resend the same product to me. So plse kindly direct them to return the product. Pics are given below for your kind perusal.

+2 photos

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Jun 9, 2021

Complaint marked as Resolved

Flipkart delivered me a long expiry dated same talc bearing expiry date 07-2023. Thank consumer forum

Flipkart customer support has been notified about the posted complaint.

Jun 07, 2021

Updated by roquibul7 To my dismay, Flipkart processed RPLACEMENT against refund and return . Kindly note pics below because i am going to receive the same product with same old MFD

Jun 09, 2021

Updated by roquibul7 Today Flipkart provided me a replaced talc whose mfd is 08-20 and expiry 07-2023. Thanks consumer forum for your bold firm action. Case resolved

Verified Support

Jun 21, 2021

Flipkart Customer Care's response Hi,
Order ID: OD[protected]
We are sorry for the trouble you had to go through. We are happy to inform you about your replacement of the product Yardley London Sandalwood Talc has been approved by the seller. The seller has confirmed that the product has been delivered on 09 Jun 21 Hence, closing the complaint from our end.