Flipkart — Flipkart Refund related

Address:	Vaishnavi Summit, Ground Floor, 7th Main, 80 FeetRoad, 3rd Block, Koramangala Industrial Layout, , Bangalore, INDIA 560034.
Website:	flipkart.in

I have placed an order for OPPO F19 Pro plus it was supposed to be deliver on 23 Sept but on 24th order has been cancelled from flipkart side without my permission. I have placed the order in EMI option now the order has been cancelled without my concern bank is charging me a processing fee 199rs. Order id give below.
Order ID - OD[protected]

Moreover, I thought lets place a another order and this time I have make the full payment online meanwhile within 20 mins I have cancel the order but still the refund has not yet been done. I contact the customer service service they are saying it has been done. As a customer I have ask for the transaction ID or number so that I can confirm with the bank but customer care refuse to give.

I must say that flipkart customer care service is useless. No doubt in that, I request you to please resolve this issue. If the refund has been processed please let me know the transaction details. Second Order details are given below.

Order ID - OD[protected]