[Resolved]  Flipkart — fraudulent activity order placed giving reason that serial not match

Fraud 🔥 fraud 🔥fraud 🔥fraud 🔥

Flipkart is a fraud company!

I my name is ashish sharma, i have ordered hp i3 6gen be012tu laptop on 21 september in exchange offer.
I exchanged my compaq 620 with hp of rs 10, 000 offer price and also[protected] sbi card offer. At the time of placing exchange i put my old laptop serial no which is accepted by flipkart for exchange and order placed successfully but today at the time of delivery wishmaster (Courier boy) refused to accept my laptop saying that serial no did not match so i called fliokart customer care and asked them the reason and problem they said serial no provided by you at the time of placing order is exact can you crosscheck so we crosscheck that which is correct but not accepting in whishmaster's machine.

Od[protected]

Now flipkart customer care is not providing any solution and they said you that after cancelling your order you have to reorder again which is not possible because now offer is expired also i missed the same offer was available on amazon.

This shows flipkart service and support is too bad, plz help me
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Nov 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Flipkart Customer Care's response
We will revert on it.
Complaint comments 

Comments

Hello Ashish,

Thank you for bringing this issue to my notice. I will be more than happy to help you.

Kindly send an email to hpsupport.[protected]@hp.com with your phone number & email address with best reachable time.

You can describe the issue and the problems you faced in the email itself, so I can get the team concerned help you sort this out shortly. Thanks again!

I am an HP employee. If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in)

Or

You could also write to us: hpsupport.[protected]@hp.com

Please visit HP Support Forum www.hp.com/supportforum for further help.

Thank you for your support

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