[Resolved]  Flipkart — fraudulent transactions from axis bank account

Address:Bangalore, Karnataka
Website:www.flipkart.com

Multiple transactions hit my father's savings account with Axis bank (He did not buy anything, or the debit is with him and even the card info is kept in private) unfortunately it happened when he was out of coverage. He received transnational sms next day. As far as I know OTP is required for every transaction, I dont understand how this many transactions happened without OTP?
This is a serious issue, when searched on internet, I can see many similar cases, what I have notices is, this transactions happens mostly with Flipkart and Axis bank!! This is really annoying.
even after taking so much precautions you loose 45k rupees from your hard-earned money, how can we trust these big names.

When I called Flipkart customer care, they say they cant take a complaint as their system is down and I have to call again after 4 hours.
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Apr 4, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
Complaint comments 

Comments

Hi Prashant,

We'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in.

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