[Resolved]  Flipkart — fridge did not get delivered

Address:

Mumbai City, Maharashtra, 420210

I had ordered fridge on 7th of november. It was supposed to be delivered on 9th november and that was the reason i had ordered from flip kart because i wanted it on an urgent basis. On 9th nov, i did not receive my order and i contacted the customer care for it. They told me that they were unable to contact the seller and therefore there was late in delivery. She further told me that she will try getting the product delivered on 10th november and she has also raised a request on my behalf which will get resolved by 14th november. Again on 10th november i did not receive my product. This happened everyday till 13th november. Everytime the person used to say me that the product will get delivered the next day but it never happened. Finally on 14th november, i tried speaking to the escalation department. He promised me that my product will be delivered to me on 15th november by 7pm. And again it failed. I don't know what kind of services you guys provide to your customer. Its not that i haven't paid for that item. It's already paid. If you guys have the logistics issue, then pls stop showing the dates which you show on the portal for delivery. You guys are ridiculous. It has been a very bad experience for me. I will never ever try buying on flip kart and will never ever suggest any one to buy from your # site. Just return my money with the interest amount and you guys will have to bare with the loss which i have faced... Such a annoying site... And your annoying customer care department who keep on saying lies every time. You guys should close this site.. You guys can only put your customers in trouble..