[Resolved]  Flipkart — highly disappointing return policy

I ordered mobile from flipkart. Received it within time. But when i used this mobile, i fould it was having problem of heating and too low voice during call. I requested for return/replacement of mobile. But surprised, flipkart says my phone is not having any problem according to them. They are saying to contact mobile service centre. They cancelled my replacement request also. I am highly disappointed with flipkart. My email [protected]@gmail.com.
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Complaint marked as Resolved 
Verified Support
Mar 23, 2015
Flipkart Customer Care's response
Spoke to the customer but he was busy requested to call after 5.30 pm..
Complaint comments 

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I bought a mobile from flipkart. Received it within time. But when i used this mobile, found it was having problem of heating and voice during call was too low. When i requested for return or replacement flipkart cancelled my request as according to them my phone was not having any problem. They told me to contact mobile service centre. I am highly disappointed with flipkart.

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