[Resolved]  Flipkart (Hp Notebook) — Faulty Product

Address:

Raigad, Maharashtra

This pertains to my Flipkart order No - OD[protected] I purchased HP Notebook (Model No-HP 15-r022TX Notebook) from Flipkart on 23rd August 2014. When I got the delivery I found out that the touch pad of the delivered notebook does not work. Then I made Return Request for the notebook.(Please note-- Flipkart has 30 days Product Replacement Policy) After that flipkart suggested me to install all necessary drivers. I tried installing all the required device drivers again but still it didn't work. Then I called up the customer care of flipkart and they arranged me conference call with the HP technician. The HP technician was not helpful at all and he abruptly disconnected the call.Since then I am trying to contact the Flipkart's Customer care again they too are not answering my queries. I need my money back as I feel flipkart is only trying to delay as they want to end the 30 day replacement period. Pratik Patil [protected] [protected]