Flipkart — I am complaining about my shoes united colours of benetton

Address:	New Delhi, Delhi, 110017
Website:	www.consumercomplaints.in/new_complaint

I am Kartik a flipkart account holder I orderd for exchange of my shoes by in a day delivery proceger of which 26 of may 2016 is last delivery date in which didn't get my ordered item then I got an email from flipkart that we're sorry there ere some logistical issues, then I call flipkart customer care I talked to a senior executive he guaranteed me that I will get my shoes before 12 pm of 27th of may but I again didn't get it then I again called them and asked they were just saying sorry and then they said they will forward my complain to fipkart team and I will get a call from them they called me today at around 1 pm of 28th of may they said they apologize what they had done but no help or customer satisfaction was given to me by flipkart team they just wasted my time and disturbed my schedule which cost me rs. Of 6000, now again today I called them and request them to please deliver my shoes tommorow before 6pm of 29th of may but they were saying sir we can only forward your complain to our seniors but we cannot assure you that if you can get your item by tomorrow before 6pm of 29th of may

So please help me or take some strict action toward all this because they didn't helped their customer even when all the mistakes were done by flipkart team side.
Request you to please please please take some strict acton toward all this.A