[Resolved]  Flipkart — installation of ac not done as per scheduled day, poor service

Address:

Ahmedabad, Gujarat

Dear team

Greetings

Below complain is regards flipkart against poor service

I am totally disappointed with your service, you people are not seeing at
All customer satisfaction.
I called 5 time today for a. C installation and which was schedule today but
No any response from morning, even i called jeeves but person denied for
Today installation. Also stated we have no any details from flipkart, is
This way to schedule service??
Is this is a right way to support your customer???

Today evening 8.45 pm i have spoken with flipkart senior escalation team
With vicky and stated i can not give you any surety and he is helpless to
Solve this issue, is that customer service?? Is this my duty to do follow
Ups with everywhere..
This is totally disgusting your height of ignorance with respect to
Customer. Pleas*e take action on priority *

Please find below text which was i received from flipkart

Installation scheduled: installation for sansui 1.5 ton 5 star split ac -
White with order id od[protected] has been scheduled with jeeves
Consumer services private limited. Your service request number for the same
Is 7i27-27013 flpkrt-3323420 and will be done by friday, sep 29,

Awaiting for your quick response

Regards
Chirag raval
Ahmedabad
Chirag. [protected]@gmail.com