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[Resolved]  Flipkart — item missing/undelivered in shipment of furniturekraft metal king bed

Address:Bangalore, Karnataka, 110087
Website:www.flipkart.com

I ordered FurnitureKraft Metal King Bed With Storage on 21 Jan 2018 and it got delivered yesterday i.e. 29 Jan 2018 and after technician visited at my home I came to know that few parts are missing. As per technician, missing items are the necessary screws and without this installation can't be done.
When I reported this issue to flipkart customer care and they raised a replacement request though i emphasized on delivery of missing item.
Please look into this issue and raise it to appropriate channels.
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Mar 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Flipkart Customer Care's response We will revert on it.
Feb 27, 2018
Updated by princ97 Issue still not resolved even i dont think so Flipkart guys able to resolve my issue. I am not sure why seller calling and force me again & again to replace a single part of bed as complete bed is defective. I asked for replacement of complete bed but seller and flipkart can't understand the problem. I want a refund as i paid to flipkart for fresh bed not a defective bed...ONE OF THE WORST SERVICE...I REQUEST TO EVERYONE PLEASE DON'T DO SHOPPING ON FLIP KART AS THEY ARE CHEATING WITH CUSTOMERS.
Mar 20, 2018
Updated by princ97 I am not sure why this complaint marked as resolve as the issue still unresolved.

Also, I wanted to inform you that I got frustrated of FLIPKART ..A FAKE SELLER...who misguides it's customers.
A flipkart representative called me and informed me that they are processing my refund and the seller will itself look into the matter later and get my defected bed picked . I have not got my refund till date and not even anyone came to pick the bed.
FLIPKART gave me wrong transaction details about my refund...Got to know this from its customer care executive today.
Bank is also denying that my amount has not been yet credited into my account. FLIPKART is continuously giving wrong details about my refund...Planning to file a case in consumer court
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Comments

Received the missing item from seller last Sunday and today Technician visited my house and found one item is defective as there is the mismatch in the screw.

Please look into the issue and resolve it as soon as possible

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