[Resolved] Flipkart — License Key Email Delivery Issue - K7 Digital Security Antivirus

Parneet kumar

from Sunam, Punjab

Jun 4, 2022

Address:

Moga, punjab

On 24th May 2022 i have purchased 5 unit of k7 digital security antivirus with order number-OD[protected]. on same day i got only one license key through email and 4 are showing expected delivery by 24th May. Then i called at customer care with full details and they told me their are some technical issue you need to wait till 28th May 2022. Then i called at 29th May 2022. Again they have same story or few lines for customer. They told me to wait till 3rd June 2022. Today i again called at flipkart, and told them you are not resolving my issue and irritating me. They told me again may i hold your call for 1 minutes and again same story you have to wait for 11th June 2022. I requested them please canceled my order and i reorder it. but they are not cancelling my order. So i am requesting you please if you can do something in this matter please look into this matter.

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Jul 2, 2022

Complaint marked as Resolved

Hello please help me out of this problem. Flipkart is not resolving my issue. Still i am on the same situation. They are not mailing the licence key nor cancelling the order or not refunding my money. Many of time i called them from this number 8054483212. But i have not recieved any call from flipkart side. The number mentioned in this mail not related to me. Never i had this number. Hi Parneet, We tried to get in touch with you on 9463540408 to discuss the issue for your K7 2020 1 PC 1 Year Anti-virus (Email Delivery - No CD) with order ID OD125023630333101000 but couldn't reach you. We are sorry for the trouble, we realize the importance of the issue and I understand this is not what you have expected. We will try calling you again within 4 working hours. Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am to 9 pm by replying to this email. We hope to hear from you soon. Thanks, Farhat Shahaddin Shaikh Flipkart Customer Support

Flipkart customer support has been notified about the posted complaint.