[Resolved] Flipkart — mobile back cover for galaxy j5-6, 2016

col vkwankhede

from Mumbai, Maharashtra

Address:	411014
Website:	Flipkart.com

I had placed order for mobile back cover for my mobile on 08 sep2016. The quality was very poor and and it was also not fitting my mobile since it was meant for a5 and therefore i requested for return and refund. There is no option for refund in their app, only replacement option. Secondly in reasons no option for poor quality. They are cheating the customers. I am still waiting for reverse pick up and my refund.

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Oct 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 21, 2017

Flipkart Customer Care's response The customer complaint about defect in the product. We would like to inform you that our seller has confirmed that the refund is already completed on 16 Sep 2017. We request you to get in touch with the bank. Closing the complaint from our side.