[Resolved] Flipkart — moto e4 plus (fine gold, 32 gb)

MUKESH SAYANI

from Vadodara, Gujarat

Address:

Jamnagar, Gujarat, 361004

I was purchased : moto e4 plus (Fine gold, 32 gb)

Order id : od[protected] item)
Order date: sat, aug 19th '17 4:15 pm
Total amount : ₹9, 999 through debit card,

There was faulty mobile, i was face natwork issue, full day

Party calling us but we didnt get a call, only message received : a missed call from? & phone shown full network signel etc.

Flipkart people send his technical assist : technician visit service by jeeves

& he agreed

Then flipkart offer me : replacementcancelled
We're sorry. We are unable to process your replace request. Please refer to flipkart return policy.

I just want my money back,

Thanks

Mukesh sayani

[protected]

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Oct 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Flipkart Customer Care's response We will revert on it.

Verified Support

Sep 21, 2017

Flipkart Customer Care's response The customer complaint about defect in the device. We understand your concern that you want another brand and. We are sorry to let you know that we are unable to provide another brand and product or refund. As per policy only replacement is possible. Hence closing the complaint