[Resolved]  Flipkart — Moto x play return issue

Website:flipkart.com

Order ID: OD[protected], delivered on 28/09/2015 i got defective cell and requested return. i did smart check as per their instruction and reset my cell also. but the problem was continue. contacted too many customer care on call, call disconnected by them without listening completely. two times rejected my return request without giving any reason (ist reason was not true and 2nd time no reason was given). this is the clear matter of cheating and fraud by flipkart. when i am trying to contact them, they just disconnect the call. pls help me out
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Complaint marked as Resolved 
Oct 03, 2015
Updated by inderraj13
email id : [protected]@gmail.com, i ordered from this user id (this is my brother flipkart login id)
Verified Support
Oct 04, 2015
Flipkart Customer Care's response
Spoke with the customer and informed him that the replacement has been arranged and it will get delivered within the promise date.
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