[Resolved] Flipkart — non/ delay in delivery of order

Amoloils

from Bengaluru, Karnataka

Website:

www.flipkart.com

Order id - od[protected] for cloud walker 65 inch tv. I have placed order on 31st may 2018 by paying amount well in advance. I have been assured by flipkart that delivery will be done by 9th of june 2018. But order was not delivered till date, upon contacting flipkart, they say they will look into matter. But their logistics partner delhivery states that order is not yet picked (Way bill no of delhivery[protected]. I have attached two pictures 1 of flipkart stating delivery date of 9th june 2018 and other of delhivery website stating item is not yet picked up. I dont understand why flipkart is giving false commitment despite taking payment well in advance.

+2 photos

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Jul 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2018

Flipkart Customer Care's response We will revert on it.

Jun 12, 2018

Updated by Amoloils when will you revert? as from past 2 weeks money is held with you/ flipkart

Jun 13, 2018

Updated by Amoloils we are still waiting. calling customer care of flipkart, they are not even ready to accept the complaint. they always trap us when they take advance payment.

Jun 17, 2018

Updated by Amoloils its more than 18 days. still no response.

Jun 20, 2018

Updated by Amoloils its been more than 3 weeks, but still no response from flipkart team yet. i have been calling customer care and they are asking us to wait for 24 hours. this reply we are getting everytime we call them

Jun 22, 2018

Updated by Amoloils still no response from flipkart. testing our patience

Jun 30, 2018

Updated by Amoloils its almost 30 days and still no response. what a shameless service.

Jul 03, 2018

Updated by Amoloils 3rd july, almost 5 weeks, still no response.

Jul 07, 2018

Updated by Amoloils 7th july still delivery not done, nor any response from flipkart. its been more than 38 days 6 weeks about to complete in couple of days.

Jul 12, 2018

Updated by Amoloils thirdclass flipkart and its thirdclass service

Verified Support

Jul 13, 2018

Flipkart Customer Care's response We have sent a resolution to the customer that the product is delivered to him on 9th of July.
Closing the case.

Jul 13, 2018

Updated by Amoloils what the hell, product was delivered after 6 weeks and it caused so much mental amd financial harassment. and you are just closing the case.